Refund policy

Return & Refund Policy

We want you and your pet to be completely satisfied.

✅ Returns:
You can request a return within 14 days of receiving your order.

To be eligible:

  • Item must be unused and in original condition
  • Item must be in original packaging

💸 Refunds:
Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method.

⚠️ Non-returnable items:

  • Perishable goods
  • Personalized/custom items